About Sales And Service Software

        Service Management Software to Transform Your Sales and Service Operations

        Imagic (Enquiry Management System), Managing your service business with Miracle Service can help you dramatically increase productivity and efficiency. It is designed to give small and medium sized companies the same high-powered features that bigger ones enjoy, but at a fraction of the price.

        The service management and the maintenance of history thus possible will improve the sales process of course. Additionally, it can help in incentives calculations. Customer relationships can improve too. Follow ups are always possible at correct and agreed times. You can attach relevant documents such as quotations, tender, excel sheets, documents for follow up etc. This way when you go looking at history, you do not need to go hunting to other documents all over your hard disk. Exporting data for mail merge is possible. That reduces a lot of burden for direct mailings. Data is backed up and restored regularly.

Sales And Service Software

Key Software Features :

  • Organize leads and streamline follow-ups.
  • Know where you are making money, by analyzing your service personnel performance, chargeable vs. non-chargeable jobs, work in progress, accounts receivable, etc.
  • Know your strong selling points.
  • Manage Contact management and history.
  • Reduce the risk of key people by using automated knowledge management. Keep the valuable tacit knowledge in your organization, and not just in the heads of your service personnel.
  • Know your weak points, why you lost the order.
  • Complete trailing of follow ups and deals with enquiries.
  • Capture new sales leads uncovered by your service personnel and feed them quickly to your sales force.
  • Incentive Calculation.
  • The user friendly and intuitive interface makes it simple to understand and easy to use.
  • Applicable to all business.
  • Attachment option to link quotation, tender, excels sheets, documents to a follow up Export data for mail merge and labels
  • Decrease the cost of growth for your business by automation. Make it easier to be a bigger and more profitable business
  • Any time review of the enquiry.
  • make Order for factory.
  • Increase your bottom-line by billing ALL time spent on jobs
  • manage inquiry history.

Key Feature :

  • Improved Customer relationship.
  • This software manage Customer Inquiry / Quotation / factory work order.
  • Manage Client Data.
  • Improved Client Conversion Rates.
  • Follow up client as scheduled.
  • Reminder Popup automatically next schedule to contact.
  • Manage AMC data and Reminder Due AMC date
  • After Register Complain send auto SMS to client same as after finished complain send SMS.
  • Manage Instrument Installation history, and provide list for free service to client